By calling Customer Service we can help you modify or cancel your order. You can also do this on the website.

If you have not received an email regarding this issue after placing your order, please contact Customer Service and we will contact you as soon as possible.

If you have received a defective item or an item that is different from the one you purchased, we will gladly exchange it.

You can currently shop online in all European Union countries.

You have 30 days from the date of delivery of all purchases for returns.

The courier companies have adjusted their processes to guarantee reliable deliveries, however, there may be occasional delays in deliveries.

You have 30 days from receipt of your order to exchange an item for another size or to request a return. To do this, you can request free home collection and we will send a carrier to collect your parcel:
Customer Service Department
Address:: C/ Manuel Azaña,18 – 07006 Palma de Mallorca
Tel.: 971 469 363
E-mail: info@ddbalears.com